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Trilogue Session: Customer-Centric Transformation: Experience, trust and tech

Published 26, Nov 2025

elets Tv


Description:
Watch this insightful Trilogue Session from the 20th Elets NBFC100 Tech Summit 2025 on the theme: “Customer-Centric Transformation: Experience, trust and tech”

Speakers:
➤ Krishna Awami, chief technology officer, Aptus Housing Finance Company (Moderator)
➤ Hema Ganapathy, chief operatig officer, Sundaram Home Finance
➤ Chelladurai A, chief credit officer, IIFL Samasta Finance Ltd

Gain exclusive perspectives from three leading voices of the NBFC sector as they share strategies, challenges, and opportunities shaping the future of India’s financial ecosystem.

#eletsNBFC #NBFC #FintechIndia #DigitalTransformation #FinancialInclusion #techforgood

Stay tuned for more high-powered discussions from the 20th Elets NBFC100 Tech Summit 2025.
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Elets Technomedia, the premier technology and media research organisation of Asia and the Middle East, has spread its wings in India and across the world over the years Since 2003 it’s been championing the cause of the governments, building knowledge-sharing platforms and highlighting importance of ICT for governance, health, education, urban development, and banking and finance sectors through conferences, publications, and knowledge portals.

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