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Governing the Silicon Workforce: Applying ITIL 4 to AI in Higher Education

Published 13, Mar 2026

Joseph H.Schuessler


Description:
Stop policing AI and start governing it. In this video, I discuss how to manage the "Silicon Workforce" by applying ITIL 4 Service Value Chain principles to the higher education classroom.

As we navigate the disruption of Generative AI, faculty must move beyond a reactive posture of suspicion. Drawing on my research in General Deterrence Theory and high-standard Instructional Design (QM/ACUE), I break down how to establish a clear governance framework that ensures the "Human-in-the-Loop" remains the architect of logic.

In this video, we cover:
---Why "Shadow IT" is the real threat to pedagogical integrity.
---Applying the ITIL 4 SVC to syllabus architecture.
---Moving from unreliable AI detection to a Forensic Audit of the learning process.
---Engineering a resilient "Chain of Learning."

Resources mentioned in this video:
???? Read the full blog post: [Scheduled to come out Sunday, March 22, 2026]
???? Dr. Sam Pack College of Business: https://www.tarleton.edu/cob

Connect with me:
LinkedIn: https://www.linkedin.com/in/joseph-h-schuessler/
Podcast: The Bits & Bytes & Business Podcast: https://www.youtube.com/playlist?list=PLRU5YMNncPaqTajaUP50tJosphHSy7AvG

#AIinEducation #ITIL4 #DigitalForensics #HigherEd #Cybersecurity #InstructionalDesign #TarletonState #SiliconWorkforce

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